QUALIFICATIONS SUMMARY
Accomplished, goal-oriented Management Professional in the Aerospace industry. Dynamic Leader with exceptional ability in supervising and motivating others. Expertise in performing major inspections of space shuttle main engines, military jet engines, and depot level maintenance on aircraft airframe. Excellent customer service skills with an in-depth knowledge of NASA, government operations and contracts.
Recognized for Achieving Competitive Excellence (ACE), enhancing production, quality, cost savings, and a safe work environment. Maintained a safety record of over 2,500 work days without OSHA recordable injuries. Experienced in production scheduling, management techniques, and ACE/Lean Manufacturing initiatives. Technically proficient with Microsoft Office and ISO AS9100. FAA Aircraft Power Plant Licensed. Received the NASA Space Flight Awareness Award, Eagle Award, and nominated for the Jack Weil Award.
CORE KNOWLEDGE AREAS
ü Oral / Written Communication Skillsü Conflict Resolution
ü Contract Negotiationü Superb Organizational Skills
ü Staff Development & Trainingü Project Management
ü Supervision / Managementü Team Leadership
RELEVANT PROFESSIONAL EXPERIENCE
PRATT & WHITNEY ROCKETDYNE, Kennedy Space Center, FL 2005-Present
Supervisor (Contractor to NASA)
Supervises multiple shift schedules, and manages the hiring process. Conducts employee training, certifications and work place resolution processes.
Ensures employee compliance with NASA operating procedures during inspections, technical maintenance, and performance tests on space shuttle rocket engines.
Travels extensively to NASA Stennis Space Center and Marshall Space Center for testing, hardware improvement, research and development of space shuttle main engine.
Executes extensive flight readiness tests with a 100% rocket engine performance success rate.
BOEING ROCKETDYNE, Kennedy Space Center, FL 2000-2005
Supervisor
Led the 6S benchmark initiative, value stream mapping, and continuous improvement process.
Traveled to various NASA sites to facilitate implementation of Lean Manufacturing initiatives, and implemented procedures. Resolved workforce issues in compliance with company policies.
Selected as ISO AS9100 internal auditor to ensure work processes remained at optimum standards for continuous efficiency, safety, quality, product delivery, reliability, compliance.
Served as point of contact for hazardous waste management, OJT trainer, FOD champion, and shift maintenance coordinator.
LOCKHEED MARTIN, Tucson, Arizona 1999-2000
Senior Site Manager – Air National Guard
Supervised a crew of twenty for major overhaul of F-16 aircraft jet engines (F100-220/220E). Planned and scheduled engine production. Maintained employee attendance records.
Alleviated a 30-engine deficit for the base in a record setting pace with uncompromising quality.
Established an unprecedented trusting relationship with the customer, receiving the highest evaluation rating. Provided employee training and maintained training records.
Prepared weekly quality and production reports.
LOCKHEED MARTIN, Nellis AFB, Nevada 1998-1999
Inspector / Jet Engine Lead Technician
Repaired and inspected F-15/F-16 aircraft jet engines including the Air Force Thunder- Bird’s jet engines. Performed flex fiberscope inspections utilizing IW-2 video recording fiberscope equipment.
Exceeded expectations and delivery time of completed U.S.A.F. Thunderbird engine modifications as a result of quality inspection and assembly. Maintained engine records and training new technicians.
DANA MICHAUD Page Two
RELEVANT PROFESSIONAL EXPERIENCE
(Continued)
LOCKHEED MARTIN – Otis Air Guard Base, Cape Code, MA 1997-1998
Jet Engine Technician
Overhauled P & W F100-100/200 jet engines and maintained aircraft engine records and parts requisition. Resolved engine problems from four to twenty serviceable fighters.
CONSOLIDATED FUEL SYSTEMS, Montgomery, AL 1993-1995
General Aviation Technician
Performed inspections and overhauled aircraft engine fuel injection servos, fuel control, fuel pumps, and carburetors. Operated simulated test benches to calibrate fuel components to aircraft specifications.
Significantly improved system operations and resolved engineering defects.
Dramatically reduced warranty rates and increased customer satisfaction.
PEMCO AEROPLEX, Birmingham, AL 1993
Aircraft Technician
Performed depot level maintenance on U.S.A.F. KC-135 aircrafts with zero inspection defects and an exceptional safety record and work performance.
Removed, inspected, and installed aircraft components and controls such as ailerons, wings, vertical/horizontal stabs, cables, flaps, and spoilers.
UNITED STATES AIR FORCE, Tyndall AFB, FL 1987-1991
Jet Engine Technician
Successfully overhauled P & W F100-100 jet engines based on I.A.W. directives with high quality assurance ratings. Received promotions and nominated as a maintenance professional for four years.
ADDITIONAL WORK EXPERIENCE
SELF-EMPLOYED, (City, FL) 1996-1997
Independent Sales Trainer
Trained staff to work effectively in a goal-oriented, and team environment by overcoming fears and mastering negotiation techniques. Motivated team to surpass monthly quotas for three months.
BUDGET RENT-A-CAR, Panama City, FL 1997
Maintenance Manager
Maintained a fleet of 100+ vehicles for periodic and minor maintenance. Serviced manufacture recalls, maintained vehicle records and shop inventory. Generated insurance estimates and billing invoices.
DGR ASSOCIATES INC., Tyndall AFB, FL 1992-1993
Foreman
Supervised a staff of 10 repairing and painting a U.S.A.F. housing complex on production bases. Calculated company income and expenses, payroll, and company inventory.
Coordinated schedules for government inspection procedures.
SELF-EMPLOYED, Panama City, FL 1991-1992
Antique Vehicle Restorer
Performed intricate precise restoration of classic vehicles, insurance estimation, and collision repairs utilizing advanced technological equipment and materials.
EDUCATION
UNIVERSITY OF PHOENIX, Phoenix, Arizona
Bachelors of Science in Business Management, 2007
Advanced Leadership Seminar, 1997
AVIATION TECHNOLOGY, Pensacola, Florida
FAA Power Plant License, 1992
